Privacy Policy

1. Introduction
Welcome to Dawen. We at Dawen appreciate your trust in us and are committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you use our application.
2. Information We Collect
We collect the following information:
- Registration information: name, phone number, email (for customers and store owners). - Transaction information: details of debts and payments. - Usage information: how you use the application, including search and interaction records. - Device information: device type, operating system, and application version.
3. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our services. - Managing your account and facilitating transactions. - Communicating with you about your account and updates. - Analyzing application usage to improve user experience. - Comply with legal and regulatory obligations.
4. Sharing Information
We do not sell or rent your personal information to third parties. We may share information in the following circumstances:
- With your express consent. - For legal or regulatory purposes. - With service providers who help us operate the application (such as cloud hosting services). - In the event of a merger, acquisition or sale of company assets.
5. Data Security
We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure or destruction. These measures include:
- Encrypting data during transmission and storage. - Restricting access to personal data to authorized personnel only. - Conducting periodic security reviews.
6. Your Rights
You have the right to:
- Access your personal data. - Correct any inaccurate information. - Request the deletion of your data (subject to legal obligations). - Object to the processing of your data. - Portability of your data (where technically feasible).
7. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide our services. We may retain some information for a longer period if required by law or to comply with tax or accounting obligations.
8. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to improve your user experience and analyze usage of the App. You can control your cookie settings through your device settings.
9. Children’s Privacy
We do not knowingly collect any personal information from children under the age of 13. If we learn that we have collected personal information from a child under this age, we will take steps to delete that information as soon as possible.
10. Changes to the Privacy Policy
We may update this policy from time to time. We will notify you of any material changes via the App or by email. We encourage you to review this policy periodically.
11. Region-Specific Privacy Rights
You may have additional privacy rights based on the laws of your region. We will respect these rights in accordance with applicable laws.
12. Cross-Border Data Transfer
Your data may be stored and processed in any country in which we operate or contract with service providers. By using the Application, you consent to the transfer of information to countries outside your region, which may have different data protection laws.
13. Financial Security
We use industry standard encryption techniques to protect financial information. However, no data transmission over the Internet can be guaranteed to be 100% secure.
14. Marketing
We may use your contact information to send you information about our products and services. You may opt out of these communications at any time.
15. Access by Third Parties
We may allow selected third parties (such as integration partners) to access some of your data with your consent. We will ensure that these parties adhere to similar data protection standards.
16. Contact Us
If you have any questions about this policy or our privacy practices, please contact us at: Mobile: 0504490078 X Platform: https://x.com/dawenapp
By using the “Dawen” application, you agree to the terms of this policy